Anyone can dial 2-1-1 from any landline phone to speak with an information and referral specialist who can help you find answers to a wide range of questions and connect
you with area resources that may be able to offer assistance.
The service is free, and available 24 hours a day, 365 days a year.
2-1-1 is not an emergency line. If you have an emergency — a situation that requires police, fire or medical personnel, for instance — you should call 9-1-1 immediately.
2-1-1 is different from 4-1-1. If you're seeking the phone number of a residence or business, you should call 4-1-1.
2-1-1 is the result of a collaborative effort among community partners including the
United Way of Lake County, the Lake County ADAMHS Board, the Lake County Department of Job & Family Services, the Lake County Commissioners and the City of Mentor.
If you're seeking help, looking for an answer, or trying to find a resource, please consider calling us — one of our friendly 2-1-1 specialists will be happy to assist you. We can be reached at:
Dial 2-1-1 toll-free from nearly any phone in Lake County
If dialing 2-1-1 does not work, please call our regular number at 440-639-4420